ServizPointService-team app and service management
Every service job, tracked. From request to payment.
The right engineer for every request, signed off on site, then invoiced and paid.
For companies with service engineers in the field, and the heads who run them.
How it works
Follow a service job.
Step 1 of 5
Who it’s for
From the service desk to the client’s door.
What they do in ServizPoint
- 01See every service request and its status at a glance
- 02Add requests by hand, assign and reassign them
- 03Keep each engineer’s skills, certifications and area up to date
What changes
- Every request tracked from logging to sign-off, in one place
- Engineers used to the full, with live tracking
What they do in ServizPoint
- 01See newly assigned jobs on their own dashboard
- 02Get the visit sheet approved by the client on site
- 03Record expenses for completed jobs
What changes
- The day’s jobs in one list
- Visit sheet and expenses approved on site
What they do in ServizPoint
- 01Raise requests through your website or a simple ticketing portal
- 02Approve the engineer’s visit sheet on site
- 03Approve the visit’s expenses on the spot
What changes
- Requests go to the engineer with the right skills
- Every visit signed off there and then
What they do in ServizPoint
- 01Manage contracts and AMCs in one place
- 02Plan teams, clients and training from signed contracts
- 03Follow invoicing and payment collection
What changes
- No contract renewal missed, with reminders
- Revenue tracked from the job to the payment
Getting started
Your data in, your team trained, in days.
Connects to
Your websiteClient web portalsCRMsERPsTally, Zoho and SAPAccounting software
Leads and clients from your website and CRM; Tally, Zoho, SAP and others for the rest.
Onboarding
- 1Collect your dataOur set-up template, sheet by sheet
- 2Import and test4–5 working days
- 3Train your teamRegion by region
- 4Go liveWith support from day one
1–7 daysTraining, depending on how widely your service team is spread.
WhatsAppA WhatsApp group as the first stop for any technical issue.
24/7Phone support, round the clock, for the whole subscription.
Talk to us
Talk to us about ServizPoint.
Bring us one of your service jobs, from the request to the payment, and we will run it through ServizPoint with you.
Let’s talk